Legal

Privacy Policy

Last updated: 26 September 2026  ·  Effective immediately

Short version: Veltor has no servers and no user accounts, and we never receive your data. Your VIN, your car's telemetry, your trips and your location stay on your phone. The one exception is advertising: the free version shows a banner ad from Google AdMob, and Google collects some device data to serve it (section 5). Buying Veltor Pro removes the ads.

1. Who we are

Veltor ("we", "us", "our") is a mobile application developed and published by Veltor App. Contact: veltorapp@gmail.com

2. What stays on your phone

Veltor is serverless and offline-first. We operate no cloud backend and have no user accounts, so nothing below is ever sent to us or to anyone else. It is processed entirely on your device:

Uninstalling the app deletes all of it. None of it is shared with our advertising partner.

3. Your VIN, and how Veltor talks to your car

Veltor connects directly to your Tesla over Bluetooth Low Energy. It does not use the Tesla Fleet API, it does not ask for your Tesla account or password, and it never communicates with Tesla's servers or ours.

You enter your VIN once. It is used only, on-device, to recognise your car over Bluetooth and to sign the requests your car trusts, as required by Tesla's Bluetooth protocol. Your VIN is never uploaded, logged remotely, or shared, including with advertisers.

Veltor adds itself to your vehicle as a read-only key. It can read telemetry. It cannot unlock, start, drive, or send any command to your car. You can remove Veltor's key at any time from your car's touchscreen, under Locks.

4. Location data

Veltor requests location permission to provide GPS-based speed when you are not connected to a Tesla, and for the HUD. Location is processed in real time on your device and is never uploaded by Veltor. If you allow background location, this only lets speed, and therefore the engine sound, keep working while the app is in the background.

Veltor does not give your GPS location to its advertising partner. Google may infer an approximate location (for example, the city) from your internet connection's IP address when it serves an ad; see section 5.

5. Advertising (free version only)

The free version of Veltor shows a banner ad on the dashboard, served by Google AdMob (Google LLC / Google Ireland Limited). To show and measure ads and to prevent fraud, Google's software in the app may collect:

Google acts as an independent controller of this data. See how Google uses information from apps that use its services and Google's privacy policy.

Your choices. If you are in the UK, the European Economic Area or Switzerland, Veltor asks for your consent before any ad is requested, using Google's consent tool. You can change your choice at any time in Settings → Ad privacy choices. If you do not consent to personalised ads, you may still see non-personalised ads. On iOS, Veltor does not ask to track you across other companies' apps and websites. On Android, you can reset or delete your advertising ID in your phone's settings.

No ads with Veltor Pro. If you buy Veltor Pro, no ads are requested or shown.

Veltor contains no analytics SDK and no crash-reporting SDK of its own, and we never receive any of the data Google collects for ads.

6. Purchases

Purchases and subscriptions are handled entirely by Apple's App Store or Google Play. We never see your name, email address or payment details. The app only receives confirmation from the store of what you have bought, so it can unlock Pro features and restore them on a new device.

7. Diagnostics you choose to send

Veltor keeps a short diagnostic log on your device to help troubleshoot Bluetooth pairing. It is never sent anywhere automatically. It is shared only if you explicitly tap "Share diagnostics", at which point you choose the destination yourself using your phone's own share sheet. Your VIN, and the Bluetooth name derived from it, are removed from the log before it can be shared.

8. Veltor Sound on the web

The web player at veltorapp.com/sound runs in your browser. It uses your browser's location for speed, processed only in the browser, and it keeps your choices (sound, units, and whether you have entered an unlock code) in your browser's local storage. It contains no ads, analytics or trackers, and nothing is sent to us. The site is hosted on GitHub Pages, which may keep standard server logs such as IP addresses, and it loads fonts from Google Fonts, which receives your IP address when it does.

9. Children's privacy

Veltor is not directed at children under 13 (under 16 in the EEA), and ads in Veltor are not intended for them. We do not knowingly collect personal information from children.

10. Data retention and deletion

Everything Veltor stores is on your device. You can delete it at any time by uninstalling the app. To also remove Veltor's read-only key from your vehicle, use your car's touchscreen: Controls → Locks. Data collected by Google for advertising is retained under Google's own policies; you can manage it through your Google account and your phone's ad settings.

11. Your rights

Under UK and EU data protection law you have rights of access, rectification, erasure, restriction, objection and portability, and the right to withdraw consent at any time (Settings → Ad privacy choices). We hold no personal data about you, so for app data those rights are exercised on your device. For advertising data, you can contact Google directly, or ask us and we will help. You also have the right to complain to a data protection authority; in the UK, that is the Information Commissioner's Office (ico.org.uk). Questions: veltorapp@gmail.com. We will respond within 30 days.

12. Changes to this policy

We may update this Privacy Policy as the app evolves. Material changes will be announced in the app, and this page will always show the date of the latest version.

13. Contact

Veltor App
veltorapp@gmail.com
veltorapp.com